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Health & Safety

As travel and event professionals, we have a wealth of expertise in events from a medical and customer safety perspective. We work with a team of qualified Safety Officers who work with us on all our events keeping customer safety as a primary concern. For all our events we draw up the appropriate safety plans and risk assessments in meticulous detail as well as training all our staff and reps,
 compromising on safety is simply not an option for Outgoing. Our reputation of running safe, responsible and organised events is why are one of the number one tour operators in the UK.

Risk Assessments

All of our events and holidays are risk assessed from start to finish. We cover everything from coaches, ferries, hotels, apartments, hostels, activities in resort and the event itself. Copies of risk assessments are available upon request. We can also build into the trip Next of Kin details for your group & student ID numbers to offer you piece of mind and assuring you have up to date information about your group on every event or trip. 

Suppliers Safety

Every supplier we use whether it is in the UK or abroad has to comply with over vigorous safety checks. These suppliers have to provide us with evidence that their vehicles, machinery, accommodation or facility meets our and the industry standard. If they do not meet our guidelines then they will not be used.

Insurance

We offer a range of insurance covers to suit all aspects of the events and holidays we run. These cover’s range from adventure and extreme sports cover for Snowboarding and Surfing to basic cover for a weekend in Amsterdam. Our insurance cover is not compulsory. However if a student chooses not to get cover with us they will have to sign to say so upon booking and that they will sort out their own insurance policy for the event/trip.

ABTA

Outgoing is a member of ABTA (Association of British Travel Agents) which is dedicated to raising standards of quality, safety, service and financial security. As a result passengers traveling with Outgoing you do not have to worry as they are protected financially by our ABTA bond. Our ABTA number is ****, for further information about ABTA's protection and consumer services, please click here.